1. Introduction
Crown Capital Funding ("we", "us", "our") is committed to protecting the privacy of individuals who use our platform at crowncapitalfunding.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and business information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect the following categories of information:
Personal Identification
Full name, date of birth, home address, Social Insurance Number (SIN) or Social Security Number (SSN), government-issued ID details, email address, and phone number.
Business Information
Business legal name, operating name, business address, Business Number (BN), incorporation date, industry, entity type, number of employees, and business financial information.
Financial Information
Monthly revenue, bank statements, credit score, existing debt obligations, overdraft information, and funding history.
Technical Information
IP address, browser type, device information, pages visited, and cookies.
Communication Records
Emails, messages, and call records with our team.
3. How We Use Your Information
We use your information to: process and evaluate your funding application; conduct credit and identity verification; match you with appropriate funding products and lenders; communicate with you about your application status; comply with legal and regulatory obligations; improve our Platform and services; and prevent fraud and unauthorized access.
4. How We Share Your Information
We may share your information with: funding partners, lenders, and investors for the purpose of evaluating and fulfilling your application; credit reporting agencies including Equifax and TransUnion; identity verification and fraud prevention services; professional advisors including legal and accounting firms; government authorities when required by law; and technology service providers who operate our Platform under strict confidentiality agreements. We do not sell your personal information to third parties for marketing purposes.
5. Credit Reporting
With your authorization provided during the application process, we may obtain credit reports from one or more credit reporting agencies. Soft inquiries do not affect your credit score. We will notify you before conducting any hard credit inquiry.
6. Social Insurance Number
Your SIN is collected solely for the purpose of credit verification and identity confirmation as required by our funding partners. It is encrypted at rest and in transit and is never shared except with authorized credit bureaus and lending partners directly involved in your application.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal obligations. Application data is typically retained for a minimum of seven years in accordance with financial recordkeeping requirements. You may request deletion of your data subject to legal retention requirements by contacting us.
8. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. Despite these measures, no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.
9. Your Rights
Under PIPEDA and applicable provincial privacy laws, you have the right to: access the personal information we hold about you; correct inaccurate or incomplete information; withdraw consent for certain uses of your information; request deletion of your information subject to legal obligations; and file a complaint with the Office of the Privacy Commissioner of Canada.
To exercise these rights, contact us at info@crowncapitalfunding.com.
10. Cookies
Our Platform uses cookies and similar tracking technologies to improve your experience, analyze usage, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect Platform functionality.
11. Third Party Services
Our Platform uses third-party services including payment processors, email delivery providers, and analytics tools. These services have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy on our Platform with a revised date. Continued use of the Platform after changes constitutes acceptance of the updated Policy.
13. Contact Us
For privacy-related inquiries, requests, or complaints:
Crown Capital Funding
Email: info@crowncapitalfunding.com
Website: crowncapitalfunding.com